If you’ve clicked through one of our special links to a retailer’s website and it isn’t taking you to the right place, there may be a number of reasons why this has happened.
If you are accessing Edenred Engagement from work, for example, you might not have full internet access from your work computer. This may mean that some retailer sites will be unavailable. You should be able to access the full range of offers from a computer at home.
Alternatively, a very high security level on a computer may stop some of our links from working. A Medium or Medium High setting will be fine for accessing nearly all our retailer websites. Medium is recommended by Microsoft for normal internet use.
From time to time the retailer's own website may have very heavy traffic or may be down for maintenance. Occasionally, our link to the retailer may be out of date or broken.
If you have checked the possible solutions above and none apply, please submit an enquiry from the list below to let us know. We will try our best to restore the link or suggest an alternative offer.