Submit a request – FAQ User

What is the subject of your request?

Your email address

What problem did you encounter?

Order number / reference(optional)

The reference of your order can be found in your "My Order History" on your Ekivita online space. Ex : Ref : 1441516

Employer or organization that offers you the access to the platform

First name

Name

Login email

Please enter the e-mail address you use to connect to the platform.

Telephone - mobile phone(optional)

Website URL(optional)

Did you encounter this issue on the website or the app?

Which discount did you have a problem with?

What day did this happen?

On which webshop or in which store did this happen?

Other Partner

What error message do you get?

How can we help you?

Please describe your request. Our Support Team will answer you as soon as possible.

Attachments(optional)

Add file or drop files here