Some of our online discount offers will be applied in the form of a discount code which you need to enter on the retailer’s checkout page.
If you find that a code isn’t working, please check that you have entered the code correctly and that you are eligible for the discount. Some codes have a minimum spend or may exclude certain items. Information will be found in the retailer’s terms and conditions.
If you’ve entered the code correctly and have reached the final stage of checkout, check that the discount has been applied before you complete your purchase. Most retailers will not allow a discount to be applied retrospectively once checkout has been completed, so make sure you see the saving before you purchase.
If you can’t see a discount being applied, contact us before completing the purchase so that we may investigate.
Otherwise you can contact us by filling out this form : here.